Website Terms of Use


This website (Site) is owned by The Carlton Tower Limited with a registered office at 207 Sloane Street, London, SW1X 9QX (Company No. 01575177) and operated by Jumeirah International (UK) Limited with a registered office address at 52 Bedford Row, London, WC1R 4LR ( Company No. 04189237).  For the purposes of these Terms of Use, each of We, Our and Us refer together to The Carlton Tower Limited and Jumeirah International (UK) Limited. Please carefully review these Terms of Use before using the Site. Your use of the Site indicates your irrevocable agreement to be bound by these Terms of Use (as may be amended by Us from time to time). If you do not agree to be bound by these Terms of Use please stop accessing and using the Site.


Use of Site

The Site is provided to make available to you information about, and services which relate to, Lowndes Bar and Kitchen at Jumeirah Lowndes Hotel in London. The Site is not provided for any other purposes. The Site is intended only for your personal, non-commercial use. Unless otherwise specified, you alone are solely responsible for determining whether any product or service is appropriate or suitable for your requirements.

You may only use the Site in accordance with these Terms of Use and, in any event, for lawful and proper purposes which includes complying with all applicable laws, regulations and codes of practice within the jurisdiction from which you are accessing the Site.


Data protection

Your privacy and security is very important to Us.

Any personal information you supply to Us when you use the Site will be used in accordance with Our Privacy Policy ( The Privacy Policy is deemed to be part of these Terms of Use and you must read it in full.

The Site will record and track the use you make of the Site through the use of, among other things, cookies and other monitoring tools and devices. The use of this data is subject to Our Privacy Policy.


Proprietary rights

All information, documents, images and other materials provided on Our Site (as well as the organization and layout of the Site) together with the underlying software code are owned either directly by Us or by Our licensors. Without Our prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material (whether in hardcopy, electronic, or any other form) on the Site or the underlying software code whether in whole or in part. However, the contents of the Site may be downloaded, printed or copied for your personal non-commercial use. Any unauthorized use of the Site may result in a violation of copyright laws, trademark laws, the laws of privacy and publicity, and communication regulations and statutes. Nothing in the Site should be construed to be a grant of a license, ownership or any other proprietary right in the Site, its contents or the underlying software code.



We reserve the right to make updates to the information, services, products and other materials on the Site at any time without notice.

We may also modify these Terms of Use at any time by publishing the varied Terms of Use on the Site. You accept that by doing this, We will have provided you with sufficient notice of the variation to the Terms of Use. We are under no obligation to specifically contact or notify you of any variation to these Terms of Use. By using the Site after any variation to these Terms of Use, you have indicated your acceptance to the then current Terms of Use.


Limitation of liability

You agree that you do not (and will not) have any right to bring an action (of any nature) against Us or any company or entity managed or operated by Us, or Our or their affiliated, associated or subsidiary companies or the officers, directors, managers, shareholders or staff thereof (together the Affiliates) with respect to or in connection with the use of the Site. Further, in no event will We or any of the Affiliates be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of or in connection with the access to, or the use of the Site or Third Party Sites (as defined below), or any related information, including loss of profit and the like whether or not in the contemplation of the parties and whether based on breach of contract, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages.

We will not be liable to you or anyone else for any loss resulting from a cause over which We do not have control. This includes failure of electronic or mechanical equipment or communications lines (including telephone, cable and Internet), unauthorised access, viruses, theft, operator errors, severe or extraordinary weather (including flood, earthquake, or other act of God), fire, war, insurrection, terrorist act, riot, labour dispute or other labour problems, accident, emergency, delay, overbooking, cancellation or action of government.


Disclaimer of warranty

We provide the Site on an "as is" and "as available" basis and without any warranty or condition, express, implied, statutory or otherwise. We and our Affiliates, specifically disclaim all implied warranties of title, merchantability, fitness for a particular purpose and non-infringement, to the maximum extent that such disclaimers are held to be valid. In particular and without limiting the foregoing, although reasonable care has been taken to ensure that the information contained on the Site is accurate, We do not give any warranties of accuracy, reliability or fitness for any purpose for the information contained on the Site to you or any other party. Use of information contained on the Site is at your own risk and We are not responsible for any adverse consequences arising out of such use.

We do not warrant, represent or undertake that the Site will meet your needs, or that it will be uninterrupted, timely, secure, error-free or free from viruses.



You agree to indemnify and keep Us indemnified from and against all costs, claims, demands, liabilities, expenses, damages or losses (including without limitation direct losses, consequential losses, loss of profit and loss of reputation, and all interest, penalties and legal and other professional costs and expenses) arising out of or in connection with your breach of these Terms of Use. Where you use the Site inappropriately or maliciously, you agree that you will indemnify Us against any losses suffered by Us or any third parties as a result of or in connection with such use.


Third Party Sites

We do not review or monitor any web sites linked to Our site (Third Party Sites) and We are not responsible for the content of any Third Party Site. Your access to any Third Party Site is at your sole risk. We are not responsible for the information, products, or services obtained on Third Party Sites and will not be liable for any form of loss or damage arising as a result of or in connection with your visits to such Third Party Sites. Any links to Third Party Sites are provided merely for your convenience and the inclusion of these links does not imply an endorsement of the Third Party Sites or the content therein. In addition, you agree not to link your web site or any other web site to Our site without Our express prior written consent. To request such consent, you may send an e-mail message to the following address JLHbar& We reserve the right, at any time and for any reason not prohibited by law, to deny permission to anyone to link a web site to, or frame, Our site. We reserve the right to withdraw Our consent at any time to a link to, or framing of, Our Site at Our sole discretion without notice.

Subject to any applicable law which cannot be excluded, We make no warranties, representations or undertakings whatsoever:

regarding the quality, accuracy, merchantability or fitness for purpose of any Third Party Site or any material, products, promotions or services available through Third Party Sites; or

that Third Party Sites do not infringe the intellectual property rights of any person.

Parts of the Site, including the provision of reservation processing or other services offered via the Site, may be outsourced by Us to third party providers. These Terms of Use apply to any outsourced services, unless you are otherwise notified of any alternate terms of use.



All reservations made through the Site are processed by Our booking engine provider Livebookings Limited (“Livebookings”). In making reservations through the Site, your personal information will be submitted to Livebookings's Terms and Conditions ( will apply to your use of the restaurant reservation services that are provided by Livebookings through the Site.

Our policies regarding Third Party Sites apply to and all affiliated web sites owned and operated by Livebookings. We will not be liable for any loss or damage arising as a result of or in connection with your use of the restaurant reservation services provided by Livebookings through the Site.


Reservation amendments

We reserve the right to change any reservation made by you through this Site at any time and at Our sole discretion. If We do so, We will notify you of any changes that have been made by Us.

You must notify Us immediately of any request to change any booking made by you through this Site. We will endeavour to accommodate such a request for change. We may charge you for any change made to any reservation made by you through this Site. We reserve the right not to change your reservation in accordance with your request.


Reservation cancellation policy

We will endeavour to fulfil any reservation made by you through the Site. However, due to events beyond Our control, it may be necessary for Us, and We reserve the right, to cancel any reservation made by you through the Site.

You must notify Us within a reasonable timeframe if you intend to cancel or amend any reservation made by you through the Site.



By submitting any message, data, information, text, music, sound, photos, graphics, code or any other material (Content) to this Site by electronic mail, postings on this Site or otherwise, including any reviews, questions, comments, suggestions, ideas or the like contained in any submissions (Submissions), you grant Us a non-exclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. You also grant Us the right to pursue at law any person or entity that violates your or Our rights in the Submissions by a breach of these Terms of Use. You acknowledge and agree that all such Submissions are non-confidential and non-proprietary. You agree do all things and execute all documents required to allow Us to take full advantage of the rights granted to Us by this clause.

The Site may contain discussion forums, bulletin boards, review services or other forums in which you or third parties may post reviews, comments or other Content, messages, materials or other items on the Site (Interactive Areas). If We provide such Interactive Areas, you are solely responsible for your use of such Interactive Areas and all use of them is at your own risk. By using any Interactive Areas, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Site any:

Content that is unlawful, libellous, defamatory, offensive to any religious or moral groups, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;

Content that would constitute, encourage or provide instructions for a criminal offence, violate the rights of any party, or that would otherwise create liability or violate any local or national or international law, including, without limitation, the regulations of the relevant stock exchange regulator in that jurisdiction in which the Content is published;

Content that may infringe any patent, trade mark, trade secret, copyright or other intellectual or proprietary right of any party;

Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including Us;

unsolicited promotions, political campaigning, advertising, contests, raffles, or solicitations;

private information of any third party;

viruses, corrupted data or other harmful, disruptive or destructive files;

Content that is unrelated to the topic of the Interactive Area(s) in which such Content is posted; or

Content or links to Content that, in Our sole judgement, either (a) violates any of the above; (b) is objectionable; (c) which restricts or inhibits any other person from using or enjoying the Interactive Areas or the Site; or (d) exposes (or may expose) Us, any of Our affiliates, or other users of the Site to any harm or liability of any type.

We take no responsibility and assume no liability for any Content posted, stored or uploaded onto the Interactive Areas by you or any third party, or for any loss or damage thereto, nor are We liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter in the Interactive Areas. We are not liable for any statements, representations or Content provided by users of the Site in any public forum, personal home page or other Interactive Area. Although We have no obligation to screen, edit or monitor any of the Content posted to or distributed through any Interactive Area, We may, in Our absolute discretion, remove, screen or edit without notice any Content posted or stored on the Site at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any Content you post or store on the Site at your sole cost and expense.

If it is determined that you retain any moral rights (including rights of attribution or integrity) in the Content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the Content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the Content by Us or Our affiliates, licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the Content; and (d) you forever release Us and Our Affiliates, licensees, successors and assigns from any claims that you could otherwise assert against Us by virtue of any such moral rights.

Your use of the Interactive Areas or other parts of the Site in violation of these Terms of Use may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or the Site. In order to cooperate with legitimate governmental requests, summons or court orders, to protect other users of the Site, Our systems and customers, or to ensure the integrity and operation of Our business and systems, We may access and disclose any information We consider necessary or appropriate, including, without limitation, your user profile information (i.e. name, email address, etc.), IP address and traffic information, usage history, and Content submitted to this Site. Our right to disclose any such information shall take precedence over any terms of Our Privacy Policy (



In order to access the Site, you must be aged 18 years or above and have full legal capacity. Any person under the age of 18 years accessing the Site must have permission from their parent or guardian to do so.

In order to use the Site, you will require access to the Internet. You are responsible for any connection, service and other fees associated with such access and for providing all equipment necessary to enable you to connect to the Internet (including a computer and modem or other access device).

We may, at Our sole discretion, impose limits or restrictions on the use you may make of the Site. Further, for security, technical, maintenance, legal or regulatory reasons, or due to any breach of these Terms of Use, We may withdraw the Site or your access to the Site, at any time and without notice to you.


Prohibited uses

Because all servers have limited capacity and are used by many people, you must not use the Site in any manner that could, or could reasonably be expected to, damage or overburden any of Our servers, or any network connected to any of Our servers. You must not use the Site in any manner that would, or could reasonably be expected to, interfere with any other party’s use of the Site or which is, or which is likely to be, in contravention of any applicable laws or any party's rights or legal entitlements under any applicable laws.

Certain parts of the Site may be protected by passwords or require a login. You must not obtain or attempt to obtain unauthorised access to such parts of the Site, or to any other protected materials or information, through any means not intentionally made available by Us for your specific use.

You agree that you will not (either yourself or through any third party):

use any robot, spider, screen scraper, data aggregation tool or other automatic device, routine or process (Automated Process) to process, monitor, copy or extract any web pages on the Site, or any of the information, Content or data contained within or accessible through the Site, without Our prior written permission;

use any Automated Process to aggregate or combine information, Content or data contained within or accessible through the Site with information, Content or data accessible via or sourced from any third party;

use any Automated Process to interfere or attempt to interfere with the proper working of the Site or any transaction or process being conducted on or through it;

take any action that imposes an unreasonable or disproportionately large load on the infrastructure of or bandwidth connecting to the Site;

reverse engineer, reverse assemble, decompile, or otherwise attempt to discover source code or other arithmetical formula or processes in respect of the software underlying the infrastructure and processes associated with the Site; or

copy, reproduce, alter, modify, create derivative works from, or publicly display, any part of any Content from the Site without Our prior written permission.


Copyright and Trademarks

All intellectual property rights, including without limitation copyright in all Content on the Site, are owned by Us or by Our licensors.

'Lowndes Bar and Kitchen” trade mark is the sole property of The Carlton Tower Limited. Third party trade marks are trade marks of the respective third parties.


Law and jurisdiction

These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with English law.
You and We irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms of Use or their subject matter or formation.


Our failure to enforce the strict performance of any provision of these Terms of Use or the documents it incorporates by reference will not constitute a waiver of Our right to subsequently enforce such provision or any other provisions of these Terms of Use or the documents it incorporates by reference. If any provision (or part thereof), of these Terms or Conditions shall be deemed unlawful, void, or for any reason unenforceable then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

These Terms of Use and the documents incorporated by reference constitute all the terms of your agreement with Us relating to your use of the Site. Save as otherwise provided in these Terms of Use and the documents incorporated by reference, you acknowledge that you shall have no remedy in respect of any statement, representation, warranty or understanding (whether negligently or innocently) made by Us, the Affiliates, any of Our or our Affiliates' staff, directors, agents, consultants or representatives (and whether authorised or not for this purpose) may perform any of Our obligations, and exercise any of the rights granted to Us under these Terms of Use, through a third party. We may assign any or all of Our rights and obligations under these Terms of Use to any third party.


Contact us

If you have any questions, concerns or complaints in relation to the Site or these Terms of Use please contact Us at